Viewing Your Records
We want to ensure that you are able to view important portions of your pet’s medical records at any time. By visiting your Petly Pages you will be able to view notes from recent medical visits, view laboratory results, view vaccinate certificates, request prescriptions, and request an appointment. Please text 320-270-1253 or call our office 763-689-4604 (Cambridge) or 320-679-4197 (Mora) if you have questions or need help logging in.
Sending Your Records
It is always best for our veterinarians to have access to your pet’s entire medical history (including major health problems, vaccination history, diagnostics and test results, medications you have given, allergies or aversions, etc.) along with the information you provide us about their history, home care, feeding, etc. This helps us to make the best decisions about care for your pet, and to be alerted of any health conditions or risks that we should be aware of. It may also help us to avoid repeating any vaccinations, tests or treatments unnecessarily.
Before your appointment, please make sure you contact previous veterinary providers to obtain full medical records. These can either be sent directly to us by email ([email protected]), fax (763-689-9190), or mail so we can be fully prepared for your pet’s appointment. If this is not possible, you can bring them with to your appointment.
Requesting Your Records
We are happy to provide you with copies of your pet’s medical records upon request. We request 1-2 days’ notice and a signed consent form to release copies of your pet’s medical records.
We appreciate you letting us know if you would like your account inactivated with us (example, you are moving or changing vets). If your pet will be receiving medical care elsewhere and you want to keep their account active here, please ask the other provider to send us complete records so we can attach them to your account with us. This helps us keep your pet’s medical record current and complete, and allows us to make the best medical care recommendations for you moving forward.
Please call our office 763-689-4604 (Cambridge) or 320-679-4197 (Mora) if you have questions, or need a faster timeline. (Note: Emergency patients seen with Blue Pearl will have records automatically sent back to us, your referring veterinarian, if you list East Central Veterinarians as the referring doctor on their intake sheet).
Medical Records Release Form
"I switched vet clinics after an issue with my last clinic. I am extremely happy that I made that decision. I have been listened to and backed 100% on what I wanted to do with my dog's issues and it turned out to be an extremely good choice."
"I cannot say enough good things!!! The persistence of the vets to figure out our dogs puzzle was stellar. They saved his life. He was so critical when we got there. Thank you thank you thank you!!"
"The veterinarians always take time to explain things thoroughly. Very kind and compassionate. The vet techs also deserve praise and thanks for their kindness as well."
"East Central Vet is amazing. They take the time to know your pet and diagnose. They genuinely care and love the pets they see. They also have affordable plans for care."
"Everyone was very accommodating & pleasant. They answered any questions I had. Dr. Pust was wonderful...very patient, helpful & informative!"
"We happened apon ECV when our older dog needed urgent care and we loved how we were treated that we have now started bringing our other dogs. Love the service and extra steps they take to take care of us and our pups!"
"The care and concern shown towards our dog Abby and to us by all the staff members will long be remembered at this time that we really needed you the most. Thank you to everyone."
"My pup was extremely well taken care of. Even a call to say he left his toy there. not many offices would take the time to find which dog the toy belongs with. Thanks so much."