Pet Health Information

Policies and Fees

Fees and Payment

 

We know that cost of care must be a factor in any decision involving pet health care. At East Central Veterinarians, after your pet’s examination, we will review a treatment plan, including associated costs, for your pet’s individual health plan. At ECV, you are in control of your pet’s treatment; we promise to provide the level of health care that each owner has chosen.

We accept payment in the form of cash, checks, Visa, Mastercard, Discover, American Express, Scratch Pay, Care Credit. We also offer Wellness Plans, these plans can be customized for your pet’s individual wellness needs and allows you to make convenient monthly payments.

Unfortunately, ECV cannot issue refunds for unused medications once the items leave the hospital.

 

Scratchpay

Scratchpay is not a credit card and does not require a credit check and thus does not affect your credit score. It’s a way to pay for the costs of many treatments and procedures and allows you to make convenient monthly payments. The process from application to decision takes only a few minutes. You can apply at home or at our clinic.

 

Care Credit

CareCredit is a healthcare credit card designed for you and your pet’s healthcare needs. It’s a way to pay for the costs of many treatments and procedures and allows you to make convenient monthly payments. Care Credit only allows authorized users the ability to use the card, thus they require you to show two forms of identification at the time you use the card. If you are sending a family member or friend to ECV to make a payment on your account please make sure you have contacted Care Credit to make them an authorized user.

 

 

 

 

We happened apon ECV when our older dog needed urgent care and we loved how we were treated that we have now started bringing our other dogs. Love the service and extra steps they take to take care of us and our pups!

ECV Client 2020